Our Shipping Policy
We offer free Australia-wide shipping on orders over $200!
Domestic Shipping (Australia)
We ship to all states and territories within Australia.
Free Shipping (Australia) – Available on orders over $200 AUD.
Standard Shipping (Australia) – Calculated at checkout.
Express Shipping (Australia) – Calculated at checkout.
International Shipping
We ship worldwide!
International Shipping – Rates vary by location and will be calculated at checkout. Delivery times vary depending on the destination and carrier.
🚨 Please note: International orders may be subject to customs fees, duties, or taxes charged by the destination country. These fees are the responsibility of the recipient.
Order Processing & Dispatch
Processing Time: All orders are processed within 1-3 business days (excluding weekends and public holidays).
Order Cut-Off Time: Orders placed after 2 PM AEST will be processed the next business day.
Note: If you order a Starter Kit, there may be longer shipping delays as we need to put your kit together before shipping.
Order Tracking
Once your order has shipped, you'll receive an email with a tracking number and a link to track your package.
Shipping Restrictions
We cannot ship to P.O. Boxes
Some remote areas may experience longer delivery times.
Returns & Exchanges
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of receiving your package so we can resolve the issue.
For details on our return and exchange policies, please visit our Returns Policy page.
